Privacy policy

How we collect, use and protect your data, and the rights you have over it. This policy should be read alongside our terms and conditions.

Definitions

In this privacy policy the following definitions are used.

Data means collectively all information that you submit to us via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Cookies means a small text file placed on your computer by this Website when you visit certain parts of the Website or use certain features. Details of the cookies used by this Website are set out below.

Data Protection Laws means any applicable law relating to the processing of personal Data, including but not limited to Directive 95/46/EC (Data Protection Directive), the UK GDPR and the Data Protection Act 2018, and any national implementing laws, regulations and secondary legislation.

UK and EU Cookie Law means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

User or you means any third party that accesses the Website and is not either (i) employed by us and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to us and accessing the Website in connection with the provision of such services.

Website means the website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation: the singular includes the plural and vice versa; references to sub-clauses and clauses are to those of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; and the headings do not form part of this privacy policy.

Scope

This privacy policy applies only to the actions of us and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including any links we may provide to social media websites.

For the purposes of the applicable Data Protection Laws, we are the data controller. This means that we determine the purposes for which, and the manner in which, your Data is processed.

Data we collect

We may collect the following Data, which includes personal Data, from you:

  • name
  • job title
  • profession
  • contact information such as email addresses and telephone numbers
  • demographic information such as postcode, preferences and interests
  • financial information such as payment card details
  • IP address (automatically collected)
  • web browser type and version (automatically collected)

In each case, in accordance with this privacy policy.

How we collect Data

We collect Data in two ways: Data given to us by you, and Data collected automatically.

Data given to us by you

We will collect your Data in a number of ways, for example: when you contact us through the Website, by telephone, post, email or any other means; when you register with us and set up an account to receive our services; when you enter a competition or promotion through a social media channel; when you make payments to us; when you elect to receive marketing communications from us; and when you use our services.

Data collected automatically

To the extent that you access the Website, we will collect some Data automatically. This includes your IP address, and the date, times and frequency with which you access the Website and the way you use and interact with its content. This helps us improve the Website's content and navigation. We also collect Data automatically via cookies, in line with the cookie settings on your browser.

How we use your Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for internal record keeping and for the improvement of our products and services.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see "Your rights" below).

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us, or taking steps at your request to enter into such a contract.

Keeping Data secure

We use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you; we store your Data on secure servers; and payment details are encrypted using SSL technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse, loss or unauthorised access to your Data, please let us know immediately by emailing enquiries@premier-education.co.uk or calling 01625 538 568.

If you want detailed information on how to protect your information and your devices against fraud, identity theft, viruses and other online problems, please visit getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy, or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

  • Right to access: the right to request copies of the information we hold about you at any time, or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request, and if we do we will tell you why.
  • Right to correct: the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase: the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data: the right to block us from using your Data or limit the way in which we can use it.
  • Right to data portability: the right to request that we move, copy or transfer your Data.
  • Right to object: the right to object to our use of your Data, including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data where consent is our legal basis for processing it, please contact us at enquiries@premier-education.co.uk or on 01625 538 568.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office, whose contact details are at ico.org.uk.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy of other websites prior to using them.

Changes of business ownership and control

We may, from time to time, expand or reduce our business, and this may involve the sale or transfer of control of all or part of the company. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

This Website may place and access certain Cookies on your computer. We use Cookies to improve your experience of using the Website and to improve our range of services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

The cookies we use

Strictly necessary cookies. These are required for the operation of our website. They include, for example, a session cookie we use to remember you and maintain your session while you are using the site.

Analytical and performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website. This helps us improve the way the website works, for example by ensuring users find what they are looking for easily. We use Google Analytics for this.

You can choose to enable or disable Cookies in your internet browser. By default most browsers accept Cookies, but this can be changed. You can also choose to delete Cookies at any time; however you may lose information that enables you to access the Website more quickly and efficiently, including personalisation settings. For more information on cookies generally, including how to disable them, please refer to aboutcookies.org.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under it will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

We reserve the right to change this privacy policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

This privacy policy applies between you, the User of this Website, and Premier Education, the owner and provider of this Website.